Custom domains

Custom domains give your web shop more professionalism. You can opt for anything you like, but most commonly domains such as gifts.yourwebsite.com or shop.yourwebsite.com are used.

To set up a custom domain, there are a few simple things you’ll need to do.

  1. If you don’t have a domain yet, purchase a domain from a provider of your choice.

  2. Set your A record (DNS setting)

  3. Specify your chosen domain in your Toggle dashboard

  4. Contact our support team so we can set up SSL for your custom domain

Setting your A record

You will need create an ‘A record’ for your primary domain, which will point to Toggle’s server.

  1. Log in to the administrative console for your Domain name. (ie. 123-reg, 1&1, Easily, GoDaddy)

  2. Locate the page which allows the domains DNS records to be updated. In some cases this is hidden behind an “advanced settings” section.

  3. Once you have found the DNS settings, create a new ‘A record’ containing your chosen domain:

[your.chosendomain.com] - 81.95.52.185

Check your A record

To check your A record is set up and has taken affect (it may take a little while), head over to a domain checker such as https://mxtoolbox.com/DnsLookup.aspx and input your custom domain to check the A record IP is showing like this:

Configure SSL

All Toggle web shops run over https connections for security. Once you change your domain name, this will need to be set up.

To get this set up, send an email to our support team with the domain name you wish to use, and we’ll set this up for you.

Set your new domain name

Once we've confirmed the SSL configuration, in your Toggle dashboard, go to Settings > Domain. Here you can click on the edit icon to change your domain name. 

Click the Save button once you’re done.

If you want to revert back to an automatically created Toggle domain, just click the Revert button in the top right.

Troubleshooting

A record changes not taking effect?

If you find yourself waiting for your A record changes to take effect, and nothing has happened after an hour or so, you may not have made the configuration change correctly. Check in your DNS provider's control panel that the changes have taken effect and reach out to their support channel if needed.

One common hiccup we come across is that sometimes you may have your domain registered with one provider (e.g. Fasthosts, 123-reg etc.) but you may be using someone else for your Nameserver provision (e.g. DNS Made Easy, Cloudflare etc.). So if you've made changes and nothing has happened, check you are definitely making the changes with the right provider! You can check where your NS records are set using https://whois.domaintools.com/ like this:


Did this answer your question?