Personal messages in digital gift cards

When a customer purchases a card from your web shop, they’ll be able to specify a personal message to include in their gift card. 

This will show on their digital gift card and appear at the top of the email, like this:

Personal messages in physical gift cards

You also have the option of allowing customers to write a message in their physical gift cards. This will require you to have some way of getting the message into the gift cards before you post out your orders. For example, a space in a presentation pack where you can manually transpose in the customers message by hand or print out a label.

You can turn the feature to allow personal messages to be added for physical gift cards on or off in your Toggle Dashboard. Go to Settings > General and turn this feature on or off here. Remember to click Save once you’ve made the change.

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