Personal messages in digital gift cards
When a customer purchases a gift card from your web shop, they’ll have the option to include a personal message.
This message will appear on the digital gift card and at the top of the email the recipient receives like this:
Choose the personal message length
Scroll down to the bottom of your product page and here you'll see an option to change the character limit and the number of lines available.
Personal messages in physical gift cards
You also have the option to allow customers to include a message with physical gift cards.
To do this, you’ll need a way to add the message to the gift card before posting the order. For example, you might:
Write the message by hand in a presentation pack
Print the message onto a label and include it with the card
You can turn this feature on or off in your Toggle Dashboard. Go to Settings > General and enable or disable the option for personal messages on physical gift cards. Remember to click Save once you’ve made your changes.