All Collections
Troubleshooting
Changes to SSL certifications 30/09/2021
Changes to SSL certifications 30/09/2021

On September 30th 2021, there will be a change in how older browsers, and devices and operating systems trust our SSL/TLS certificates.

Oskar Smith avatar
Written by Oskar Smith
Updated over a week ago

On September 30th 2021, there will be a change in how older browsers, and devices and operating systems trust our SSL/TLS certificates, resulting in a minor decrease in compatibility.

Devices and browsers running up-to-date software will continue working fine, and we've taken steps to make sure the vast majority of older devices will too. Below is a list of common operating systems, browsers and software libraries which will and will not be compatible.

Compatible Platforms

  • Windows >= XP SP3 (assuming Automatic Root Certificate Update isn’t manually disabled)

  • iOS >= 10 (iOS 9 does not include it)

  • iPhone 5 and above can upgrade to iOS 10 and can thus trust the new certificates

  • Android >= 7.1.1 (but Android >= 2.3.6 will work by default due to a special cross-signing)

  • Ubuntu >= xenial / 16.04 (with updates applied)

  • Debian >= jessie / 8 (with updates applied)

Browsers (Chrome, Safari, Edge, Opera) generally trust the same root certificates as the operating system they are running on. Firefox is the exception: it has its own root store.

Known Incompatible

  • Blackberry < v10.3.3

  • Android < v2.3.6

  • Nintendo 3DS

  • Windows XP prior to SP3

    • cannot handle SHA-2 signed certificates

  • Java 7 < 7u111

  • Java 8 < 8u101

  • Windows Live Mail (2012 mail client, not webmail)

    • cannot handle certificates without a CRL

  • PS3 game console

  • PS4 game console with firmware < 5.00


OpenSSL Libraries

All clients connecting to Toggles API using OpenSSL libraries must be using OpenSSL v1.1.0 or later. Failure to upgrade will result in errors when connecting to Toggle API.

Did this answer your question?