Getting started
When the Toggle Gift Card module is configured, you’ll see additional buttons on the Pay screen.
Balance Enquiry
Gift Card Redeem
Void Payments (Reversals)
Tender vs Discount split applied
There are 2 different journeys depending on if the setup is for Kiosks or POS.
POS Transactions
Balance Enquiry
When selecting 'Gift Card' as a payment type, you can enter / scan a Toggle gift card, and if valid it will return the balance on the card.
Select
Gift CardScan or Enter card number
The balance on the card will be displayed
Gift card redeem
On the payment screen, the user will have multiple options for payment. Gift Card will enable the validation and application of a Toggle gift card.
Select
Gift CardScan or Enter card number
The balance on the card will be displayed
Enter the amount which you want to apply to the transaction
Select Redeem
The selected amount will be removed from the basket total.
Kiosk Transactions
Balance Enquiry
Gift card redeem
When viewing the Basket, there will be a Add Gift Card option.
Select
Add Gift CardScan or Enter card number
The balance on the card will be displayed
Enter the amount which you want to apply to the transaction
Applicable to all journeys
Tender vs Discount
If a card has been loaded with Discount (i.e. was not paid for by the customer), then Toggle will tell your POS at the point of redemption - The POS will then apply this payment as a Discount on your till.
This helps you clearly identify which payments are Tender or Discount, which will aid with VAT.
Void Payments (Reversals)
If a transaction is voided for any reason on the POS, the transaction will also be reversed on Toggle - meaning any balance removed will be re-applied to the card.
Receipts
When a card has been used as payment, it will display on the receipt as a payment line.
The remaining balance will also be displayed in the footer of the receipt, and the card number is not printed on it.