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Connecting HLS and Toggle
Connecting HLS and Toggle

You can now connect your HLS interface with Toggle!

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Written by Anthony Moore
Updated over a week ago

Please note that you'll need to be a Store Owner user to create the API on Step 2.

The Toggle set up (Steps 1-5)

Step 1: Add your site(s) on Toggle

The sites you'll be redeeming gift cards at need adding to Toggle. This step might already be done, but it's worth checking.

  1. Log in to Toggle

  2. On the sidebar click Settings > Site Settings

  3. Add the site name, its address, and any number or reference for it

  4. Click add

  5. Repeat this step for however many sites you need to add

Step 2: Create an API on Toggle

If needed here's more info on how to create the API.

  1. Log in to Toggle

  2. On the sidebar click Settings > Integrations > HLS

  3. Click create new user

  4. Copy the username and password onto a separate document and press create

(Please note only 'Store Owner' users can create an API - if you can't create the API please ask your accounts Store Owner to help you).

When you're creating the API, remember to copy and paste the username and password into a separate document on your computer because once you've saved it, you can't retrieve the password again.

Step 3: Send the API to your HLS Account Manager

You'll need to send the API username and password you created on Step 2 to your HLS Account Manager.

To ensure data is protected, we advise you send the below info in a password protected email or document.

Step 4: Ask your HLS Account Manager for the "site UIDs" for your sites

Once you have the UIDs from HLS:

  1. Log in to Toggle

  2. On the sidebar click Settings > Integrations > HLS

  3. Paste in each ID to their respective site

  4. Save

The UID look like 72pd4c7b-52bb-51ea-b562-02d0fd8r3b3r. HLS will provide you a list of these IDs on request, which will need to be mapped in Toggle (this helps us identify which site the voucher was redeemed against for reporting).

Step 5: Test the integration works

Once HLS have configured the Toggle API on their side, it's good practice to test if Toggle gift cards work on your HLS booking page. We recommend issuing yourself a free of charge digital voucher that you can send to your email. Using the voucher number, type it or paste it into the 'gift card' field and see if it recognises the voucher. (Please don't include the dashes found on the digital voucher unqiue number).

Other people on your team may benefit from seeing how it works.

If an error is flagged, get in touch with Toggle and HLS so we can help troubleshoot it.

Our other guide Using Toggle gift cards with HLS may also be useful.

Fees

Please note at the time of writing there's is a £10 per month, per site charge from HLS to setup and support the integration.


If you're stuck on this or have questions about the HLS set up please contact our support team - success@usetoggle.com.

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