After you have completed your Lightspeed set up you can sell, redeem and balance check Toggle gift cards on Lightspeed.

1 - If the guest wants to buy a gift card, select the ‘Toggle’ button:

(Please note the position and name of the button might be different on your Lightspeed interface).

2 - This will bring up the Toggle interface within the Lightspeed app. You’re presented with three options: 'Sell', ‘Check a balance’ and ‘Redeem’.

To sell a card, click ‘Sell’:

3 - The next screen shows you the payment you need to take on the till. Take payment from the customer using your normal methods e.g. via your card payment device or in cash.

Once this payment has been taken, tap Confirm payment has been taken to enable you to tap the right arrow to proceed.

Take a card from your stock in-store, and enter the card number shown on that card on this screen. Press the right arrow when you're done. You can scan the QR code using the built in camera if your device has one.

Ask if they'd like a receipt email. This step is optional but highly recommended. Press the right arrow.

Here’s a little run through of how it works on the iPad when someone comes in with a gift card.

Please note that only one gift card can be used per transaction.

1 - If the guest wants to pay their bill using a gift card, select the ‘Toggle’ button:

2 - This will bring up the Toggle interface within the Lightspeed app. You’re presented with three options: 'Sell', ‘Check a balance’ and ‘Redeem’.

To redeem a card against a bill, click Redeem:

3 - Input the card number using the device keypad, or scan the QR code using the device’s camera. You will need to give the app permission to use the device’s camera:

4 -The maximum amount that can be taken off the card for the transaction will automatically show, but the value can be edited before proceeding.

The screen shows the total card value, the basket total, the redemption total, and the amount that will remain on the card after the transaction.

Click ‘Confirm redemption’ if it’s all okay:

5 - Lightspeed will confirm the amount paid:

Here's how to check the balance of a card:

1 - Select the "Toggle" button:

2 - This will bring up the Toggle interface within the Lightspeed app. You’re presented with two options: ‘Check a balance’ and ‘Redeem’. To check the balance of a card, click ‘Check balance’:

3 - Inputting the card number in the same way you to when selling a card, this will then display all the information available on that particular card. Product name, Value, Currency, Price modifier (this could be an experience sub-category, for example)and validity period.

Please be aware of these points listed below.

When a card is added to the basket on Lightspeed, we hold that card in stock for 35 minutes. After that time, it is released back into stock.

Only one gift card can be redeemed per Lightspeed transaction.

The number of cards sold must be controlled through the integration. Clicking the pencil icon on a gift card in the basket, and editing it in any way, will cause an error and the card will not be issued. If you wish to sell another gift card, go through the process outlined above.

The sale of gift cards are recorded as 'sales' in Lightspeed reports, rather than liability or deferred revenue. It is important to account for this in your own processes outside of Lightspeed reports. Learn more about account for gift cards here.

If you have physical cards that do not have numbers pre-printed on them, this integration does not support the sale of those cards.