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Using Toggle Day To Day
Using Toggle Day To Day
How to use Toggle to manage day to day customer service and operation of your Gift Cards.
By Oskar and 3 others
4 authors
32 articles
Guest Support
How to update customer details on an order
Issuing refunds & cancelling online orders on Toggle
Refunding booking deposits as pre-paid gift cards
How to re-send physical gift cards
Users & Roles
Teams: Adding and managing users (FAQs)
User roles within Toggle
Orders and Cards
Personal messages in gift cards
Searching for orders and cards
Finding the details of a specific card
Extending the expiry date of live cards
Reactivating cards that have expired
Manually adjusting the balance of a card
Limited availability gifts in Toggle
Toggle Webshop
Allow guests to schedule email delivery
How to change the name of your webshop
Is my custom font supported on the Toggle webshop?
Using collections
Editing existing products
Creating a private product
How to redeem Toggle codes
Terms and conditions webshop tick box
Emails & Marketing
Customising and previewing emails
Champions: Refer a friend scheme
Configuring and sending dispatch notification emails
Custom emails for each gift
How to turn off emails
Collecting marketing consent on Toggle
Collecting customer phone numbers
Promotions
Special Offer promotions
Promo Code promotions
Configuration Options
Protect against bots with a reCAPTCHA challenge
Configuring postage options