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Troubleshooting

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3 articles
Stephen Evans avatarOskar Smith avatar
Written by Stephen Evans and Oskar Smith

Resending a gift email and/or receipt email

How to resend a customer their gift email and/or receipt email, and also some reasons why these emails weren't received initially.
Stephen Evans avatar
Written by Stephen Evans. Updated over a week ago

Lost physical cards bought in-venue

How to deal with a customer who's lost their gift card they bought in-venue
Stephen Evans avatar
Written by Stephen Evans. Updated over a week ago

Changes to SSL certifications 30/09/2021

On September 30th 2021, there will be a change in how older browsers, and devices and operating systems trust our SSL/TLS certificates.
Oskar Smith avatar
Written by Oskar Smith. Updated over a week ago
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