Troubleshooting

Having trouble with Toggle? Let us help.

3 articles in this collection
Written by Oskar Smith and Stephen Evans

Resending a gift email and/or receipt email

How to resend a customer their gift email and/or receipt email, and also some reasons why these emails weren't received initially.

Written by Stephen Evans
Updated over a week ago

Lost physical cards bought in-venue

How to deal with a customer who's lost their gift card they bought in-venue

Written by Stephen Evans
Updated over a week ago

Changes to SSL certifications 30/09/2021

On September 30th 2021, there will be a change in how older browsers, and devices and operating systems trust our SSL/TLS certificates.

Written by Oskar Smith
Updated over a week ago