The Discounts report gives an overview of all discounts, promo codes, and free of charge (FOC) vouchers applied to orders on your Toggle shop and dashboard. This includes both customer-facing promotions and any internal vouchers issued for free or through integrations.
You can download it as a CSV file and open it in Excel or similar programs to analyse the data.
How to download the Discounts report
Log in to your Toggle account.
Click on Data on the sidebar.
Click on Discounts on the sidebar.
Click the blue calendar icon to select the date range for your report*.
Click the calendar icon and choose a date range (this will pull discounts made within that date range).
Click Add to queue to generate the report (it'll show as pending to begin with)
Once ready, hit the green download button to save the file.
Note: sometimes the download takes a few seconds and other times a few minutes - depending on the amount of data on the report.
You will then see a CSV file downloaded onto your desktop.
Click onto this to access the report within the spreadsheet program you use (e.g. Microsoft Excel, Google Sheets, Apple Numbers etc).
What’s in the Discounts report?
The Discounts report tracks...
All orders where a discount or special offer was applied
This includes Toggle promotions (added value or discounts) and free of charge vouchers issued
It captures data on discounts from both your Toggle dashboard and integrated platforms like Airship or 125 Insights.
What data is included in the Discounts report?
The columns you'll find on the report are:
Discount ID: An internal unique reference for each discount applied.
Discount Value: The total value of the discount (or value added for promotions).
Discount Type: Specifies if the discount is a 'Promotion', 'FOC' (free-of-charge), or 'Balance Import'.
Promotion Type: Describes whether the discount was part of a promotion, FOC, or balance import.
Promotion Campaign Name: The name of the campaign linked to the promotion (if applicable).
Promotion Code Used: The specific promo code used for the discount, if any.
Order ID: The unique ID associated with the order where the discount was applied.
Transaction ID: The ID associated with the transaction that used the discount.
Line Item ID: A unique ID that links the discount to a specific line item in the order.
Fulfilment ID: An ID connecting the discount to a specific fulfilment (if applicable).
Transaction Date: The date and time the transaction involving the discount took place.
Notes: Any internal notes added when issuing a free-of-charge voucher.
User: The user who issued the FOC voucher (for dashboard-issued vouchers).
How can you use the Discounts report?
Track promotions – Keep an eye on the performance of your promotional campaigns and see how often discount codes are used.
Monitor free of charge vouchers – Keep track of all FOC vouchers issued, both manually and through integrations.
Evaluate discount impact – Analyse how discounts affect your revenue, order volume, and customer purchasing behaviour.
Cross-reference with orders – Use the Order IDs and Transaction IDs to cross-reference discounts with specific orders for troubleshooting or analysis.
Internal Reporting – View detailed notes and user activity to understand how FOC vouchers are being distributed.
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