Introduction
When you sign up your Toggle account you are given a default domain containing your brand/company name followed by mytoggle.io - e.g.
yourbrand.mytoggle.io.To see your current domain, log in to Toggle and click Customise > Domain
Step 1: Decide what your subdomain name will be
The most common ones are 'gifts' or 'shop'.
gifts.yourcompany.comshop.yourcompany.com
Step 2: Log into your DNS hosting provider
Go to DNS Settings
This might be found under something like "advanced settings" or "manage domain" depending on your provider
Add a CNAME record using these details:
Host: e.g.
giftsorshop- or whatever subdomain you have chosenPoints to: your default Toggle domain (it'll look something like:
yourbrand.mytoggle.io).TTL: Set to 1 hour or 3600 seconds
Save your changes
Test it using the CNAME Lookup Tool (example below)
Green tick = Success!
Red X = Double-check your set up on your domain provider
Next, set up SSL for your domain by contacting us.
Step 3: Set Up SSL
If you have successfully set up your domain name, you need to:
Email Toggle support at (success@usetoggle.com) with your custom domain
They’ll configure the SSL certificate for secure browsing
Step 4: Update Your Toggle Dashboard
Once the Toggle team has done the SSL, you need to:
Go to Customise > Domain in your Toggle dashboard
Enter your new domain and save
You'll see your new domain showing on the 'My shop link' found on the dashboard sidebar (like shown below) and also on your browser search bar when you access your Toggle shop.
FAQs
Why create a sub-domain?
Sub-domains let you use a branded URL like shop.yourcompany.com instead of Toggle's default.
Some benefits include:
Easier for customers to remember
Looks professional and trustworthy
Improves search engine visibility
How do I log into my DNS hosting provider?
Your DNS hosting provider is a company that manages the "nameserver" records for domain names. If you don't know who's yours is, try an online tool such as:
This should highlight who your DNS provider is like this example:
Can I change my sub-domain later?
Yes, repeat the steps above for a new domain. Remember you will need to contact us to set-up the SSL for your new domain. Also in your DNS provider, you may wish to set up a redirect from your old domain to your new one, so that any old links "in the wild" automatically redirect.
Does it cost extra?
There is no cost from Toggle. Your domain provider might charge a fee, though it is unusual - check with them.