Experiences are a gift card-like product that gives access to only a specific product or service rather than providing monetary value. Some examples of Experience vouchers could include:

The below picture shows how an experience product look after the set up in your toggle account:

The below picture shows how an experience product look after customer receives it digitally. The Experience doe not show the value of the gift card

Here's the steps to create an Experience voucher:

Read on for more info about what each part means when creating your Experience.

Experience Name:

Choose a name for the experience. This name appears on your Toggle shop and on the digital voucher.

Experience Description:

This is displayed on the Toggle shop homepage. This description will only show on the Toggle shop and not on the digital voucher.

The picture below shows this description on the dashboard as you set this up and how it looks on the Toggle shop once it's saved and live.

Experience Long Description:

This is shown on the product's main page in the Toggle shop when you click into it. Use this space to include full details of what the Experience includes. This description will only show on the Toggle shop and not on the digital voucher.

The picture below shows this description on the dashboard as you set this up and how it looks on the Toggle shop once it's saved and live.

Experience Value:

Set the purchase value for the experience in the Toggle shop.

Add Experience Sub-Category:

Click 'add experience sub-category' to offer additional purchase options, each with its own description and price.

Number Available:

If you want to, limit the number of vouchers available for purchase - this can be useful if you have a type of Experience you don't want to over-allocate such as a Cocktail making masterclass.

You also have the option to display the number of purchases available on this product on your Toggle shop. This let's customers know how many of the Experiences are available to buy and can encourage sales.

Leave this as 'no limit' if you don't want to limit the number of times this Experience can be purchased.

Type of Fulfilment Available:

This is initially set to digital only. If you want physical gift card purchases available for your Experience products this will require some extra set up including design and printing support and postage set up. Reach out to us for more information.

Experiences are generally best suited to digital fulfilment because the digital voucher shows the experience name and allows you to add custom copy about the experience. That custom copy allows you to inform customers about how to redeem the voucher - for example, if you're doing a Cocktail making masterclass you will want to add instructions on how to get booked in for it and when to arrive etc.

Product Status:

Set to 'active' to make the product accessible or 'inactive' to stop sales and hide the product.

Webshop Status:

Set to 'public' to display the product in the Toggle shop. Set to 'private' to hide it but allow access via direct URL. This option is available only if the Product Status is active.

Cards Should Become Active:

By default, cards activate immediately. Optionally, set a delayed activation of up to a week. This delay means the voucher cannot be redeemed until after that delay has been reached.

Valid After:

Select a future date for the card to become active. Ideal for promotions or venue openings. Vouchers cannot be redeemed until after this date.

Expire Card Balance:

Setting an expiry date is recommended to avoid long-term liabilities. A typical timeframe is 12 months. Check national regulations if outside the UK, such as a 5-year minimum in Ireland.

Send Reminder Email:

If an expiry date is set, you can schedule a reminder email to notify the customer to use their voucher before it expires, provided they still have a balance.