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How to connect Centegra to Toggle
How to connect Centegra to Toggle

Follow this guide to allow Toggle gift cards to work on your Centegra tills.

Stephen Evans avatar
Written by Stephen Evans
Updated today

Note: Only Store Owner users can create the API on Step 2.

Step 1: Add your site(s) on Toggle

The sites you'll be redeeming gift cards at need adding to Toggle. This step might already be done, but it's worth checking.

  1. Log in to Toggle

  2. On the sidebar click Settings > Site Settings and click Add site

  3. Add the site name, its address, and any number or reference for it

  4. Click the green Add button to save the site

Repeat this step for however many sites you need to add.

If needed here's more info on how to add sites.

Example below:

Step 2: Create an API on Toggle (and get product ID and Account ID)

If needed here's more info on how to create the API (video included).

  1. Log in to Toggle

  2. On the sidebar click Settings > Integrations > Centegra

  3. Click create new user

  4. Copy the API username and then copy the password to this spreadsheet

  5. Once copied across press Create to save the API*

⚠️ *Once you click create you can't retrieve the API password again. If you accidentally created the API without noting it down the password just re-start the above steps to make a new one.

🧠 You only need one API for your Toggle account that can be used at all your sites that use Centegra.

Example below of creating the API username and password:

Product ID and Account ID

You'll need to send Centegra your Toggle product ID and Account ID along with the API. You can add these to the same spreadsheet.

Your in-store product ID is found on Shop > In-Store Gift

Example below:

Your Account ID is found on the account details section of your dashboard sidebar.

Example below:

After you have completed these steps your spreadsheet will look a bit like this -

The parts highlighted in blue shouldn't be edited or deleted - Centegra will use that info to complete their configuration later on.


​

Step 3: Send the API, product ID and Account ID to Centegra and ask for your site IDs

You'll need to send the API username and password you created on Step 2 along with your in-store product ID and Account ID to your Centegra Account Manager.

Ask your Centegra Account Manager for your store IDs during this stage too.

Please also remember to:

πŸ” Password protect your file containing the API for extra security when sending it to Centegra. Don't send the API username and password to Centegra within the email itself - hackers can potentially get hold of that info in the future.

One option here is you could password protect your file and text the password to your Centegra Account Manager to access the spreadsheet.

🧠 Keep your API filed saved somewhere secure on your device in case you ever need to refer back to it in the future.

Example email to send to Centegra:

Step 4: Add site IDs to Toggle

Whilst your Centegra Account Manager configures your tills using your API details, add the site IDs they sent you to your Toggle account.

  1. Log in to Toggle

  2. On the sidebar click Settings > Integrations > Centegra

  3. Paste in each ID to their respective site

  4. Save

The store IDs allow the Centegra and Toggle system to know where a gift card was sold or redeemed at. Without these IDs in Toggle your integration won't work.

Example below of adding the site IDs to Toggle:

Step 5: Test the integration works

Once your Centegra Account Manager has confirmed they've configured your tills it's good to check vouchers do work.

We recommend you:

  1. Use the voucher code on the till to see if it works (e.g. redeem/reverse, and check balance)

🧠 Other people on your team may benefit from seeing how gift vouchers works during this stage.

❗If an error is flagged on the till, get in touch with Toggle and Centegra so we can help troubleshoot it.

Our other guide Using Toggle on Centegra POS may also be useful.


If you need help or have questions please contact our support team at success@usetoggle.com.

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