To sell and redeem Toggle gifts via your Cunninghams EPOS you just need to put us in touch with your Cunninghams contact.

We will then provide them with the relevant details needed to set this up.

Cunninghams set up

1 - Within Cunninghams back office, you will be able to configure the Toggle gift card settings for your estate. This is located under Configuration > Gift Cards

The settings you’ll need to add are:

  • API Endpoint: https://api.mytoggle.io/graphql

  • Merchant Ref: 32

  • Your API Username (provided by Toggle)

  • Your API Password (provided by Toggle)

  • Your Account ID (provided by Toggle)

2 - Once added, you will be able to query a list of available products from your Toggle store and select one for use. For the purpose of this integration, the “In-store gift card” option should be selected.

3 - (Optional) Cunninghams also allows a gift card to be printed on a till receipt. You can customise messaging this within your Cunninghams back office. Speak to your Cunninghams contact for guidance on how to do this.

Toggle set up

You also need to configure Toggle with your site references. To do this, within the Toggle dashboard, head to Settings > Integrations and choose Cunninghams. You will need a list of the Cunninghams site references/IDs for each of your sites. Enter this for each site in Toggle

Once configured, we recommend issuing some test cards from within your locations and checking redemptions are accepted announcing launch to your estate.

How to use the integration

Issuance

Within your POS, you will have 2 options available to issue a card

  • Digital / till receipt issuance (no physical card) ("Toggle No Card")

  • Physical Card ("Toggle Card")

Toggle no card issuance

This will enable you to sell a custom amount on a digital gift cards which can either be printed on a till receipt ("Print"), emailed to a defined recipient ("Email"), or both. Choose the option that the guest wishes to use, and enter an email address if relevant:

Toggle card issuance

This will enable you to sell a custom amount to top up an existing card, or sell a physical gift card to a customer. To sell a physical card, choose the value and attach the card number to the order by scanning or keying in the card number.

Redemption

When a customer uses a gift card, the operator has the ability to;

  1. Use the full balance on the card as part of the transaction

  2. Apply a part balance from the card as part of the transaction

Reversals

To reverse the sale or redemption of a card, choose the Reverse option.

Once a transaction has been reversed on the POS the balance on the card will be updated to reflect the change

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