Here's the steps to finding and downloading the Cards CSV file:
Click on Data on your Toggle sidebar
Click on Cards
Click the blue calendar icon and select the date range you want the transaction data to be pulled from
Click the green download button when the CSV has downloaded
What information does the Cards CSV contain?
This file contains information mainly on the history of the gift card e.g. who received it, the current balance, whether the gift card owner has opted in for marketing consent, where the card was bought from and last site redeemed at.
What headers are on the Cards CSV file?
Creation Date (UTC format)
Card Unique Code
Unique Code Alias
First top up value
First top up reversed
Sold in site
Last redemption date
Last redemption value
Last redemption site
Transaction discount types
Transaction discounts value
Card initial balance discount value
What does each header mean?
Card ID: An internal unique ID for this card and a way to search out a card on your Toggle account
Creation Date: The date the card was created.
Card Unique Code: The 19 digit unique code used to redeem the card's value
Unique Code Alias: Any previously associated code for any gift cards imported from a previous gift card platform - this code or the newly assigned 19 digit unique code can both be used in this case
Gift name: The name given to the gift on the Products section
Order ID: A unique ID for the order that this card was created from, and a way to search out this order on your Toggle account
Current Balance: How much money is left on the gift card at time of download
Recipient Name: If the recipient registers their gift card their name will be stored here
Recipient Email: The email the purchaser enters during the webshop checkout or in-venue/ on POS Mode
First top up value: Typically the value of the card at the time of purchase (the first top up).
First top up value reversed: If the top up gets reversed (removed), that shows here
Sold in site: If the gift card was sold on-site, that site name shows here
Last redemption date: The date and time a gift card was last redeemed
Last redemption site: The site the gift card was last redeemed at
Transaction discounts value: How much value was discounted on the overall order associated with this card when it was created (if any)
Transaction promotions: The promotion that the order discount relates to
Card initial balance discount value: How much value was discounted on this particular card when it was created
Consent type: If the recipient opted in for marketing messages, this cell will have the date and time they did so. N.B. opt in for recipients is only possible if they register their gift card
Registered recipients and consents
If a card has been registered, the name and email of the registered recipient will show in the Recipient Name and Recipient Email fields.
If the registered recipient has also consented to marketing, there will also be an additional column at the end of the CSV showing the date of consent and an ID that represents the version of consent text that they agreed to.