The Order Line Items report is downloadable on your Toggle dashboard as a CSV file. You can open the report into a spreadsheet program such as Excel to view and edit the raw data.

Where to find and download the Order Line Items report.

Here's the steps to find and download the Transactions report:

  1. Log in to your Toggle account

  2. Click on Data found on the sidebar

  3. Click on Order Line Items

  4. Click the blue calendar icon and select the date range to pull the data from*

  5. Click Add to queue

  6. Click the green download button when the export has completed its download

* This is based on the order creation date e.g. if you select January 1st 2022 - January 31st 2022 the data on the export will contain only the gift cards and products that were ordered within that date range.

What's on the Order Line Items report?

The Order Line Items report focuses on the details of all orders made online and in-store including any orders containing multiple items within the same basket/transaction. The Order ID is useful for tracking all orders made, whilst the Line Item ID tracks all the items purchased within the same order.

This report also gives details on the way the order was fulfilled including the postal address used if the order was made online as a physical order which also, if applicable, contains the tracking reference used by Toggle's fulfillment service assuming the postal order had tracking available (e.g. Royal Mail next day delivery).

What headers are on the Order Line Items report and what do they mean?

Order ID

A unique ID for the order this order line item relates to

Line Item ID

The unique line item ID for this item in the order.

Purchaser Name

The name of the person making the order (for online orders)

Purchaser Email

The email address of the person making the order (for online orders)

Purchaser Phone Number

The phone number of the person making the order (for online orders, if feature is switched on)

Order Created Date

The date and time the order was placed

Line Item Value

The value of the item ordered

Product Name

The name of the product (created from the Products section of your dashboard)

Product Option

Any sub-category that was selected on the webshop will show here, if applicable

Fulfilment Method

How the order is fulfilled - either email (sent automatically), postal (needs you or us to fulfil the order), in-venue, or a pay-it-forward

Fulfilment Name

The name of the recipient of this item submitted by the purchaser during the online checkout (if applicable).

Fulfilment Email

The recipients email address submitted by the purchaser during the online checkout process (if applicable). I.e. the email address a digital gift is being sent to.

Fulfilment Address Line 1

Street name and number

Fulfilment Address Line 2

Any additional address details

Fulfilment Town/City

The recipient's town or city

Fulfilment Post Code

The recipient's post code

Fulfilment Postage Type

The postage option the purchaser selected

Tracking Reference

The reference number for tracking the order, if applicable from Toggle's fulfillment service.

Personal Message

Any message left by the purchaser on the webshop to be transposed onto the gift during fulfillment. (Toggle's fulfillment service does this automatically)

Order Status

Whether the item ordered has been dispatched, is still pending dispatch, or cancelled

Transaction Promotions

Any promotion applied to the order is mentioned here.

Transaction Discount Types

Any promotion applied to the order, the type of promotion it is is shown here e.g. FOC.

Transaction Discounts Value

Any promtion applied to the order, the value of that promotional discount is shown here.

Merchant Transaction Reference

The merchant reference for the order shows here if the order was paid for online, which can be used for searching on your payment gateway.

Similar support guides:

The Introduction to reporting and exports in Toggle (a video tutorial!)

Toggle exports explained


If you require any help about the Order Line Items report please get in touch with our support team at success@usetoggle.com.

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