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Extend the expiry date of gift cards in bulk (or individual gift cards)

Reverse the breakage of gift cards in bulk (or individual gift cards)

- Extend the expiry date of gift cards in bulk (or individual gift cards)
- Reverse the breakage of gift cards in bulk (or individual gift cards)

This guide will show you how to do the 'Edit expiry date' part of this process.

If you need to edit the expiry date of a single gift card, this guide will be useful: <a href="https://academy.usetoggle.com/en/articles/9400212-how-to-edit-the-expiry-date-of-a-gift-card">How to edit the expiry date of a gift card</a>

The process of editing the expiry dates of gift card(s) requires you to add the gift card number(s) to a CSV file on your desktop and then upload that file to Bulk Edit.

Part 1: Adding gift card number(s) to CSV file

Find the gift card(s) you need to edit the expiry date - this can be done either by:

1. Searching them individually - more info <a href="https://academy.usetoggle.com/en/articles/2335994-how-to-search-for-a-specific-gift-card">here</a>, or
2. Searching them on your reports - more info <a href="https://academy.usetoggle.com/en/articles/4188898-data-the-cards-report">here</a>

Copy the gift card number(s) into a spreadsheet on your desktop (e.g. Excel) - but include a hashtag (#) at the start of each number, to <a href="https://academy.usetoggle.com/en/articles/9293558-gift-card-codes-formatting-truncating-fixing#h_59f274fbba">avoid truncation</a>

1. Find the gift card(s) you need to edit the expiry date - this can be done either by:
 1. Searching them individually - more info <a href="https://academy.usetoggle.com/en/articles/2335994-how-to-search-for-a-specific-gift-card">here</a>, or
 2. Searching them on your reports - more info <a href="https://academy.usetoggle.com/en/articles/4188898-data-the-cards-report">here</a>
2. Copy the gift card number(s) into a spreadsheet on your desktop (e.g. Excel) - but include a hashtag (#) at the start of each number, to <a href="https://academy.usetoggle.com/en/articles/9293558-gift-card-codes-formatting-truncating-fixing#h_59f274fbba">avoid truncation</a>
3. Save the spreadsheet as CSV

Part 2: Uploading CSV file to Bulk Edit tool

Click the upload symbol/box and upload your CSV file from your desktop

Select Edit expiry dates on "What kind of edit would you like to make?"

Where it says "What kind of edit?" select either 'Extend all expiry dates by' to extend them by X number of days or 'Expire all cards on' to select a specific date

Select X days or the date to expire the cards on

Click the green Update Cards to process the edit

1. Click on Bulk Edit
2. Click the upload symbol/box and upload your CSV file from your desktop
3. Select Edit expiry dates on "What kind of edit would you like to make?"
4. Where it says "What kind of edit?" select either 'Extend all expiry dates by' to extend them by X number of days or 'Expire all cards on' to select a specific date
5. Select X days or the date to expire the cards on
6. Click the green Update Cards to process the edit

Please note: all gift card numbers within your CSV file will be updated to the same number of days or to a specific date you select at this stage

After clicking Update Cards (green button) at the bottom of the page you'll see the file is pending (in blue). After a few seconds, or a minute, you will see the pending label switch to a green or orange 'Complete', or a red 'Failed'.

Green Complete = all the gift card numbers on your CSV file have been successfully updated

Orange Complete = one or more gift card on your CSV file has not successfully updated

Red Failed = none of your gift cards on your CSV has been successfully updated

- Green Complete = all the gift card numbers on your CSV file have been successfully updated
- Orange Complete = one or more gift card on your CSV file has not successfully updated
- Red Failed = none of your gift cards on your CSV has been successfully updated

Example below how these can look...

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Any help or questions please get in touch on <a href="mailto:support@usetoggle.com" rel="nofollow noopener noreferrer" target="_blank">success@usetoggle.com</a>

Summary

Part 1: Adding gift card number(s) to CSV file

Part 2: Uploading CSV file to Bulk Edit tool

Any help or questions please get in touch on success@usetoggle.com