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Apple Pay and Apple Wallet on Toggle
Apple Pay and Apple Wallet on Toggle
Stephen Evans avatar
Written by Stephen Evans
Updated yesterday

Note: Only Toggle accounts using Stripe as their payment gateway are compatible with having Apple Pay on their shop checkout.

Summary

⭐ Only Toggle accounts using Stripe can allow customers to use Apple Pay

⭐ Only Toggle accounts with a custom domain will allow Apple Pay to show up

⭐ iPhone users can buy a gift card on your Toggle shop using Apple Pay

⭐ Recipient of the gift card can store their digital voucher on Apple Wallet


How it looks

Apple Pay button at the online checkout:

Once a digital voucher is received, the "Add to Apple Wallet" button will appear:

How to make Apple Wallet available for your Toggle account

There are a couple things to check and do to ensure the Apple Pay and Wallet works.

1. Add a Thumbnail logo

This logo is what will appear for customers on their Apple Wallet.


1. Login in to Toggle and go to Customise > Logos > Your logo

2. Upload an image (keeping in line with the dimensions required)

3. Save

2. Check your Toggle domain is set up on Stripe

This part is done directly from your Stripe account.

1. Login to your Stripe account and go to https://dashboard.stripe.com/account/apple_pay

2. If your domain is not there, add it in (Your Toggle domain can be found on your Toggle dashboard on Customise > Domain)

3. Click Add

Stripe can accept mytoggle.io domains (the domain you get when you sign up your Toggle account) however there have been some glitches on their side causing this domain to not always accept Apple Pay. We'd therefore recommend (if you haven't done so already) to create a custom domain for your account.


Troubleshooting help

The voucher balance isn't updating in Apple Wallet

The iPhone user will need to switch on the "Automatic Updates: Allow the pass to receive updates from the issuer" on their Apple Wallet settings.

How can I switch off Apple Wallet for all customers?

If for whatever reason you want the Apple Wallet feature switched off on your Toggle account please get in touch with the Toggle support team.


If you need help or have questions please contact our support team at success@usetoggle.com.

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