Does your Toggle shop display a message saying "This shop is currently unavailable" like in the example image below?
There's a few reasons why this might be happening - read on to find out.
You might have no products set up
If you have just signed up your Toggle account (or you have deleted all your products), you'll need to create at least one product that's set to 'Live' for your shop appear.
To create a product:
Log into your Toggle account
Click on Shop on the sidebar
Select one of the product options
Fill out the product details, set it to Live, and Save
For more details on how to create a product read our guide here.
Your products might be set to Inactive or Private
If you have already created a product(s) on your account but the shop still says "This shop is currently unavailable", this might be because your products are all set to 'Inactive' or 'Private'.
Only products that are 'Public' will show on your shop homepage.
To check if at least one product is set as 'Live':
Log into Toggle
Click on Shop on the sidebar
See if there's any products listed as 'Live' on the product list
If they all say 'Inactive', click a product you know should be appearing on your shop and set it to 'Active' and 'Public'
If there are products that show as 'Live' on the products list, check they are set to 'Public' rather than 'Private' (private products are only accessible through the direct URL and not through the Toggle shop homepage)
Your email address might not be verified
If you were the person who created the Toggle account, or you are the only 'Store Owner' user on your account (you can check this by going to Settings > Team), you might need to check you verified your email address when signing up.
The email will look like this:
The subject line is: Please verify your email address
Sender is: support@mytoggle.io
On that email is a button where you verify your email address.
To help locate that email in your inbox, search "Verify toggle" on your email's search bar and you should find it.
If you can't find this, you can get around this by clicking the "reset here" link on the Toggle login page and setting a new password, and this will verify your email instead.
Your account might have been soft deleted
Another reason your Toggle shop is saying "This shop is currently unavailable" is because your Toggle account has been soft deleted by the Toggle team.
If you cannot log into your Toggle account, this could be the reason.
Reach out to us for advice if this is the case.