Quick summary 🚀
The functionality for registering a gift card is built into your Toggle shop so you don't need to do anything; the main benefits are for your guests.
Registering a gift card is optional and does not affect the gift card in any way.
Registering a gift card on Toggle essentially means "getting a copy" of a gift card in a digital version by email.
The digital copy will have the same details as the original gift card, such as unique code for redeeming, balance, and expiry date.
If a customer uses their original gift card, the balance gets updated on the digital copy too (and visa versa). There's no issue with double balances etc.
The process for registering a gift card:
When a guest receives a digital or physical gift card, they'll have a prompt to register their gift card if they want to. (On digital vouchers we have built-in wording on how to do this within the email, and on physical gift card we advise on adding the Register Card url to the back of the card).
To start, the guest visits your Toggle shop and clicks on "Register card" found near the top right of the page.
On the next page they will see this screen where they enter their gift card details - gift code and pin number - and enter their own details and are asked about opting in for marketing consent.
When they submit their details they'll see the next screen confirming the details of their gift card.
And they'll get the digital copy of their gift card sent to them to their email address.
FAQs:
What does "Registering a gift card" mean?
Registering a gift card on Toggle essentially means "getting a copy" of a gift card as a digital version via email. The digital copy will have the same details as the original gift card, such as unique code for redeeming, balance, and expiry date.
Do guests have to register their gift card?
Nope! It's entirely optional.
Where do you register a gift card?
Your Toggle shop has a register card page built into it with a standardized form your guests fill out to get a digital copy of their gift card.
What's the benefit of registering a gift card?
For the guest:
If they lose their original gift card, they can use the digital copy instead
If they have Apple/Google Wallet they can add their gift card to it on the digital copy
If they'd prefer to just use a digital copy instead of carrying a physical gift card
For you:
If a guest loses their gift card, they hopefully won't need to contact you about it!
The guest might opt-in for marketing consent which is on the register page
Guests are directed to your shop, so they will see what you have to offer
How do I know who's registered their gift card?
You can download the Emails report from the Toggle dashboard. Any cards registered to a recipient will be shown against each card along with opt-in information.