Summary
Log in to your Toggle account
Go to Purchases > Orders on the sidebar
Click Create new (blue button)
Fill out the details:
Choose a voucher, quantity, and value
Add a personal message for the recipient (appears on the digital voucher)
Use the "Note" field for internal references (e.g. why you're sending it)
Click Add delivery and enter the recipient's email or address.
Hit Create order - done!
GIF example
Why Use This Feature?
Free gift cards can be sent for many reasons:
✅ Goodwill gestures
✅ Replacing lost reservations
✅ Rewarding staff
✅ Competition prizes
✅ To see how vouchers look
✅ To test a gift code on your tills
Sending in bulk
Single Recipient: You can send up to 50 gift cards to the same email or address at once
Multiple Recipients: If you want to send gift cards to a variety of people, take a look at our Bulk Orders tool on the dashboard
As a side note, you may also be interested in our integrations that can send free gift cards to your customer base for different situations. For example:
Airship CRM: Automatically send birthday or sign up vouchers
Feed It Back: Automatically issue vouchers for reviews or goodwill gestures
Who Pays for Free Vouchers?
Recipients don’t pay - but you can find a way to take payment outside of Toggle, such as directly through your payment gateway provider.
The voucher value is added to your monthly Toggle invoice - please contact your Toggle Account Manager if you're unsure what your billing plan is.
Tracking Free Vouchers
Check the Data section in Toggle to see reports.
Free vouchers are marked as FOC (Free of Charge).
For example, on the Cards report it'll show up like this:
