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How to send free gift cards on your Toggle dashboard
How to send free gift cards on your Toggle dashboard
Stephen Evans avatar
Written by Stephen Evans
Updated over a month ago

Summary

  1. Log in to your Toggle account

  2. Go to Purchases > Orders on the sidebar

  3. Click Create new (blue button)

  4. Fill out the details:

    • Choose a voucher, quantity, and value

    • Add a personal message for the recipient (appears on the digital voucher)

    • Use the "Note" field for internal references (e.g. why you're sending it)

  5. Click Add delivery and enter the recipient's email or address.

  6. Hit Create order - done!

GIF example


Why Use This Feature?

Free gift cards can be sent for many reasons:


✅ Goodwill gestures
✅ Replacing lost reservations
✅ Rewarding staff
✅ Competition prizes
✅ To see how vouchers look

✅ To test a gift code on your tills


Sending in bulk

  • Single Recipient: You can send up to 50 gift cards to the same email or address at once

  • Multiple Recipients: If you want to send gift cards to a variety of people, take a look at our Bulk Orders tool on the dashboard

As a side note, you may also be interested in our integrations that can send free gift cards to your customer base for different situations. For example:

  • Airship CRM: Automatically send birthday or sign up vouchers

  • Feed It Back: Automatically issue vouchers for reviews or goodwill gestures


Who Pays for Free Vouchers?

  • Recipients don’t pay - but you can find a way to take payment outside of Toggle, such as directly through your payment gateway provider.

  • The voucher value is added to your monthly Toggle invoice - please contact your Toggle Account Manager if you're unsure what your billing plan is.


Tracking Free Vouchers

  • Check the Data section in Toggle to see reports.

  • Free vouchers are marked as FOC (Free of Charge).

For example, on the Cards report it'll show up like this:


Any help or questions please get in touch on success@usetoggle.com

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