Toggle

Anna Morton

Georgina Doyle

Stephen Evans

Shop Building & Customising

The onboarding guide for setting up a Toggle account - with key features explained, and common questions answered.

The Toggle Playbook

🌟 Getting Started 🌟

How to create a Gift Card (Digital)

How to create an Experience

How to create Retail Products

How to create a Pay It Forward

Increase your average order value by curating a  collection of complementary products into a  bundle.

How to create a Bundle

How to create a Collection

How to create a 'private' product

Ask your guests to verify their age before buying any items from your web shop

Age verification

Ask your guests to validate their email on checkout journey

Email Validation

Oskar Smith

💳 Creating Gift Cards & Products 🎁

Editing existing products

How to remove a product from your shop

Need to limit the number of times an experience can be sold? Read on for how to use the limited availability feature.

Limited availability gifts in Toggle

Andrew Whiteley

✂️ Editing & Updating Products 🪄

Getting started with customisation

Text styles on your webshop

Colours on your webshop

Logos and Icons on your webshop

Image display on your webshop

Page text on your webshop

A final note on your webshop layout

How to move products around on your shop

Toggle supports a number of fonts for customising the look and feel of a webshop. But is your specific brand font supported?

Is my custom font supported on the Toggle webshop?

🖌️ Customising the Shop 🎨

Find out how to create the emails your customers receive.

How to customise and preview emails

Let purchasers know when their order is on its way.

Configuring and sending dispatch notification emails

Toggle's digital gifts use a default template, but you can customise each one.

How to create a custom gift email for a specific gift card

Here's how to stop Toggle from sending certain emails automatically.

How to turn off emails sent on Toggle

Here's how to ask for customer's phone numbers during their webshop checkout journey!

Collecting customer phone numbers

Perfect for guests who are planning ahead!

Allow guests to schedule email delivery

How to set up and edit gift emails your customers receive

Gift emails

How to set up and edit receipt emails your customers receive

Receipt emails

How to set up and edit the dispatch email your customers receive

Dispatch emails

How to set up and edit reminder emails your customers receive

Reminder emails

📧 Customising the Emails 📧

How to set up a sub-domain for your Toggle shop

You can create a T&Cs tick box at the webshop checkout for customers to agree to. Here's how to implement it!

Terms and conditions webshop tick box

How to make sure you're covered by getting your small print sorted

A guide to your Terms & Conditions and Privacy Policy

Why does my Toggle shop show a 502 bad gateway error?

About iFrames, their pros and cons, and why they may not be ideal for embedding a Toggle shop

iFrames on Toggle

🔗 Adding Links to the Shop 🔗

Toggle allows you to customise when a particular gift is valid and manage customer notifications automatically. Here’s how.

Setting and managing gift card validity in Toggle

Setting a delayed validity rule

Expiry & Validity Rules

Log in

Find answers and get help from Intercom Support and Community Experts

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